EIRE Systems is looking for a bilingual Audio-Video (AV) & IT Support Specialist to join our on-site technology support team in Tokyo. If you’re hands-on, people-focused, bilingual (Japanese & English), and enjoy supporting meetings and events using the latest AV tools — this could be your next great opportunity.

Workplace: Onsite at a Global Medical Technology Company
Location: Shinjuku area, Tokyo

What You’ll Do:

• Provide daily IT and AV support — handle user tickets, run system checks, and resolve technical issues.
• Set up, monitor, and support live meetings and online events (Webex, Teams, Zoom, etc.).
• Troubleshoot and repair AV/conferencing systems, replacing equipment when needed.
• Work closely with global IT teams and vendors to implement solutions and improvements.
• Support senior leaders during meetings and conferences — ensuring everything runs smoothly.
• Train and guide users on how to make the most of AV and conferencing tools.
• Offer desk-side IT support when not assisting with live meetings or events.

What You Bring:

• 5+ years of professional IT support experience, ideally in a corporate or global environment.
• Solid, hands-on knowledge of AV systems and conferencing platforms.
• Experience supporting Webex, Microsoft Teams, and Zoom.
• Excellent communication skills in both English and Japanese.
• Professional presence and confidence supporting executive-level meetings.

Why You’ll Love It:

• Work in a global, bilingual environment within a leading medical technology company.
• Collaborate with international teams and grow your professional network.
• Enjoy a stable, full-time onsite role in Tokyo with opportunities to expand your technical expertise.
• Join a company that values innovation, teamwork, and exceptional service.