The team has an opportunity for an experienced L3 Data Network Operation engineer. The role will be highly focused on Deployment & Operations, and the successful candidates will also be involved in projects to improve stability of the Network Services.
Responsibilities:
The candidate will be responsible for supporting global data infrastructure, including Incident, Problem, and Change Management as part of a global “follow the sun” group;
Apply, examine, support and troubleshoot a global network including routers, switches, WAAS, Load Balancers and firewalls;
Using tools and automation to proactively monitor and assure latency compliance and quickly respond to any issues;
Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;
Communicate with business units during projects and incidents;
Point of escalations for offshore Level1 and Level2 for incident management;
Operational acceptance of new deployments and create technical documentation for as built environment;
Participate in vendor management and governance process;
Participate in on-call duties in rotation. Week-end work expected;
Skills Required:
The successful candidate will have 5+ year experience in a similar position in an equivalent Financial Services firm; ( candidates without financial services experience can also be considered if they have exceptional technical networking skills especially from service provider/ carrier, or network equipment resellers )
Hands-on experience with Data Network skills; expert IP routing and LAN switching troubleshooting skills
An excellent knowledge of data networking principles as well as an excellent knowledge of the specific technologies to manage and support high-speed networks;
Expert-level ability to decode packet captures and identify network and application issues;
Hardware: Cisco Switches and Routers, Juniper Switches and Routers, Arista Switches, Nortel/BNT Switches, Adva and Ciena DWDM, F5 BigIP Load Balancers;