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Senior IT Infra Solutions Engineer - Tokyo

Minato-ku, Tokyo · Information Technology
EIRE Systems' IT Solutions Engineers consult with our clients in and around the Tokyo area, to define and standardize their organization’s infrastructure, providing strategic designs and tactical solutions best fitted to each clients’ business needs.

The Senior IT Infra Solutions Engineer is a critical member of our client services team for designing, implementing, managing and supporting modern IT Infrastructure and end-user computing solutions and support services.

Functioning as a technology infrastructure generalist and key point of escalation for client or vendor-related technical matters, this role offers opportunities to work in the following areas:
  • Solution design, configuration, implementation and support of technology solutions encompassing servers, storage, desktop and mobile technologies, networks, telecoms and security.
  • Set-up, configuring implementing and migrating new Microsoft Azure environments for clients, utilizing Azure Active Directory, SharePoint, OneDrive, Intune, Endpoint Manager, Defender, etc.
  • Plan and execute the migration of client email to Microsoft 365.
  • Work with other senior IT engineers and sales team to formulate solutions and make client presentations during pre-sales phase.
  • Work in a Project Management capacity for development and implementation of solutions; including preparing BOMs and pricing and implementation schedules for successful set up and migrations.
  • Conduct surveys of client environments with objective of proposing solutions for effective WiFi coverage at client offices/facilities.
  • Review existing security of clients environment and make recommendations on how to improve their overall security.
 

Technical requirements:

  • Understanding of cloud-based solutions and services such as Microsoft 365, Azure & Azure AD, Intune, MS Endpoint Manager, MS Defender, etc.
  • Knowledge of a variety of Windows Operating Systems and Microsoft applications and technologies such as Windows 2008~2019 Server, SharePoint, Microsoft Exchange 2010~2019; Windows 7/8/10; Active Directory, Group Policy, Sec Groups, PowerShell etc.
  • Good fundamental understanding of networking, such as IPSec tunnels, DNS, Sub-nets and firewalls. The basics for troubleshooting & supporting various switching, routing, vlan, voice, proxy and virtual network technologies and solutions
  • A track-record of successfully building and managing technology infrastructure solutions for businesses utilizing leading Networking, Windows Server, Virtualization and Storage technologies.
 

Customer Management, Time Management and Team Work requirements:

  • In addition to technical skills, you will demonstrate ability to work with limited supervision through a well-organized, methodical and efficient approach to your work.
  • Your excellent written and verbal communication and interpersonal skills will always be on display through one-to-one interactions with customers and through your dealings with other team members.
  • English is the primary language within the client services team.
  • Customer-facing Japanese communication skills and cultural sensitivity will add significant value.

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