Training can be provided for candidates with great bilingual, Japanese & English, communication skills and a general technical background (i.e. desktop support or network infra).
EIRE Systems is looking to hire a Technical Support Engineer to provide VoIP / IP Phone and Telephony related Network Infra support for our Financial Industry clients in Tokyo.
You'll have the opportunity to work in a team to maintain, support and operate the voice network infrastructure for Japan-based operations.
In this role you will assist with day-to-day operations for the telephony systems, dealerboards/ trader phones and voice recording systems (IP PBX, VoIP, cabling, hardware and systems infra).
Planning, coordinating and executing change requests, performing technical troubleshooting, and keeping up with new technologies and corporate standards.
Voice Systems technical/operational support will include but not limited to the following:
The successful completion of these duties will require the technician to work well with multiple internal and external business units and technical services providers, serving as a client-side interface for all related matters.
The Candidate should be comfortable working without constant supervision and be able to identify and prioritize tasks.
As it is a technology infrastructure support role, applicants should expect that some weekend work for troubleshooting and executing system changes will be necessary.