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IT Training & Operations Assistant
Tokyo, Minato · AdministrativeEIRE Systems is currently seeking an enthusiastic and capable IT Training & Operations assistant to deliver training on internal systems, tools, and devices for our client - A market leader in Materials Engineering Solutions.
In addition to training and creating materials to promote the use of IT tools and systems for the company, you will also play a multi-faceted role involving coordinating departmental activities, supporting meeting operations, and managing various marketing content.
This position is ideal for those who want to broaden their skills by being involved in a wide range of tasks in the IT department.
Key Responsibilities
In addition to training and creating materials to promote the use of IT tools and systems for the company, you will also play a multi-faceted role involving coordinating departmental activities, supporting meeting operations, and managing various marketing content.
This position is ideal for those who want to broaden their skills by being involved in a wide range of tasks in the IT department.
Key Responsibilities
- Deliver IT training and onboarding support in both online and physical classroom formats to internal users.
- Design, prepare, and maintain training materials tailored to business needs.
- Create and manage content for various internal marketing channels including the website, social media platforms, newsletters, and banners.
- Meeting management support for the IT department (schedule adjustment, meeting minutes creation, etc.).
- Various business support within the department (team building planning, coordination of industry-academia collaboration activities).
- General administrative work such as accounting report preparation and ticket reservation.
- Language Skills: Native-level Japanese, Conversation level English
- Work experience in IT or education (preferably at least 2 years).
- Experience delivering training or presentations to groups.
- Strong attention to detail, prioritization, and multi-tasking abilities.
- Basic operations skills with Microsoft Office Tools (Excel, Word, PowerPoint).
- Comfortable working in a customer-facing IT support or training environment.
- Eager to learn and adapt to new technologies and tools (especially IT tools and Marcom areas).
- Outgoing and approachable personality.
- Willingness to proactively engage with stakeholders.
- Team-oriented and collaborative mindset.
- Experience in an international or bilingual work environment is a plus.
***Applicants must presently be residing in Japan. Applicants from outside Japan need not apply and will not be contacted.