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IT Support Technician for PC refresh Assignment
Toyosu, Tokyo · Information TechnologyWe are seeking technicians to support onsite production operations and technology refresh activities. A qualified candidate will deliver hands-on technical and operational support for the client’s PC & Network hardware refresh operations. Full training will be provided on the client’s processes, tools, and proprietary software.
Key Responsibilities:
Work Hours:
Key Responsibilities:
- PC Imaging & Network Configuration: Perform PC imaging and configure network devices to meet monthly demand targets.
- Data Wiping & Disposal: Wipe and dispose of PCs, network devices, hard disks, laptops, and mobile devices in compliance with the client's security standards. Complete data wiping within 20 days of equipment arrival.
- Data Destruction: Crush hard drives and SSDs from returned or malfunctioning devices. For specialized equipment, dismantle devices and destroy chips to ensure data cannot be recovered.
- Functional Testing: Use specialized software to perform functional tests on the client’s customized keyboards to check for defects.
- Troubleshooting & Testing: Handle ad hoc troubleshooting of PC images, servers, and router configurations when issues arise.
- Warehouse Operations: Carry out various warehouse activities such as cycle counting, inventory transfers between office and warehouse locations, receiving and inspecting purchase orders, and managing equipment for e-waste disposal or resale.
- Occasional Weekend Work: Support network equipment upgrades or replacements during rare weekend shifts (once or twice a year).
- Other Technical Duties: Complete additional technical tasks as requested by EIRE and the client.
- English: Verbal and written (must)
- Japanese: Verbal (preferred)
Work Hours:
- Monday to Friday, 9 AM – 6 PM (excluding public holidays)
- 1-hour lunch break included
Location:
- Toyosu warehouse, Tokyo, Japan