◎ Data Center Operations, Financial Services Firm
◎ NO NIGHT SHIFT WORK!
◎ Location: Fuchu, Tokyo
EIRE Systems delivers on-site Data Center operations management services on behalf of our client, a leading financial institution.
The teams perform a mix of project-driven activities for new equipment installs and decommissioning plus BAU operations support for change requests and day-to-day support for all activities inside the data centers.
The team is comprised of a variety of nationalities operating in a Japanese + English bilingual environment.
The position works a Monday to Friday schedule (typically 11am to 8pm). Saturday shifts required on a Team rotation basis.
Job Description:
The Data Center Support personnel will work as a member of a team to provide the following on-site services to the client:
- Install, test and maintain a wide range of IT communication infrastructure and cabling within Data
- Centers and Telco exchanges located nationally
- Laying, splicing and testing of fiber optic cabling
- Laying, terminating and testing of copper Cat6 data & Voice cabling (including Krone blocks).
- Develop project documentation and provide advice as a Technical Authority
- Lead data center engineering projects
- Supervise staff on site to ensure projects tasks are fully delivered to the right standard
- Support the Data Center Manager to maintain all data center standards, procedures, health and safety, and day to day infrastructure performance issues
- Provide technical advice on managing problems within the M&E infrastructure of data center
- Create job tickets and agree the implementation stage with the Planning and Logistic specialist
- Providing daily audits and reporting about the performance level of services
- Provide data center remote hand support services when required
- Provide data center engineering support for all remote sites (travel if require to remote sites national)
- Mentor, coach, train and guide other colleagues to deliver quality data center service
Candidate Profile:
- 5+ years Data Center or telecommunication field experience. Experience in an investment banking or related business is highly desirable
- Bilingual - Fluency in both Japanese & English
- Able to work occasionally on weekends or travel nationally to remote sites.
- Hands-on experience with installation and testing of structured cabling i.e. splicing fiber optic, (ODF and Cassettes, OTDR testing), terminating copper CAT 6 , Voice multi-pair cable and Krone blocks
- Experience of installation of rack mountable equipment
- Good level of knowledge about Data Center Operation and Management procedures
- Experience or ability of developing and documenting operational processes
- Good level of knowledge about data center power distribution and cooling systems
- Good level of knowledge about monitoring the data center environment and critical assets
- Working knowledge of the technical requirements and builds of DC (Direct Current) power infrastructures for data centers and telecommunication/IT equipment
- Working knowledge of networking topologies (Layer 1 & Layer 2)
- Ability to work independently with minimal supervision and experience of supervising others
- Ability to develop and to provide technical or operational awareness sessions for our staff
- Ability to logically and methodically think through problems.
- Detail focused when completing records, tickets and supporting documentation
- Excellent communication skills – written and verbal
- Strong team player
- Networking or Electrical or Data Centre qualification desirable (ITIL / CDCP, CDCS or Cisco Certifications)
Essential Technical Knowledge/Skills:
- In-depth IT technical skills
- Proficiency in handling IT-related projects: from writing a proposal, initiating & planning projects, to executing, monitoring/controlling projects, until and including project closure.
- Strong analytical skills
- Excellent presentation and inter-person skills
- Able to handle pressure and thriving through a dynamic environment
- Data Center Facility Awareness
***Applicants must presently be residing in Japan. Applicants from outside Japan need not apply and will not be contacted.