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Bilingual (Jp & En) Data Center / Network Support Engineer

Chiyoda-ku, Tokyo · Information Technology
EIRE Systems is looking to hire a Data Center Support Engineer to provide Bilingual (Japanese/English) Network Operations Support Services in the Data Centers of one of our clients, a large global enterprise corporation.

Ideally we are seeking applicants with a working knowledge of the day-to-day operations procedures for Data Center management and a basic understanding of the physical elements (network, cabling, hardware, power/cooling) of an enterprise data center.
However applicants with a technical background and some experience with installation of network devices, server hardware and cabling, a high work ethic and can demonstrate capacity and willingness to learn data center facilities management, are also encouraged to apply.

Job Description 
The Data Center Operations and Network Support Engineer will work as part of a team to provide the following services to the client:
  • Data Center Site Management - Ready for business support, daily status reporting, visual inspections for IT facilities.
  • Racking and stacking - installing new network hardware and making available for Network Teams to access/configure remotely.
  • Vendor/supplier management and co-ordination, access control and security management and vendor escorting;
  • Act as the centralized contact point for the Network Teams and the local Japan vendors.
  • Execution of Change management and Incident management procedures and processes.
  • Capacity reporting/planning, Rack allocation and Data Center space management
  • Inventory management including labeling of equipment and disposal support for Data Center equipment and associated assets
  • IT Facilities equipment inspections and maintenance; configuration and installation of PDUs; in-rack power systems, electrical and network cabling; rack maintenance (locks, doors, frames)
  • Documentation and Data Center Diagram Management

Required Skills
  • Japanese language skills: Professional level verbal/reading/writing communication ability using Japanese is a must.
  • Ideally we are seeking applicants with a working knowledge of the day-to-day operations procedures for management and a basic understanding physical elements (network, cabling, hardware, power/cooling) of an enterprise data center. However applicants with a technical background, fundamental electrical systems knowledge, a high work ethic and can demonstrate capacity and willingness to learn data center facilities management, are also encouraged to apply.

Location/Environment:
The candidate will work based in the Tokyo area. Travel to several sites located around the Tokyo area will be required.

Career Advancement:
Opportunities for career advancement exist for highly motivated individuals in the areas of Data Center Operations Management and Project Management for Data Center and IT Infrastructure projects. In addition to providing opportunities to develop professional experiences, EIRE Systems encourages it’s employees to continuously challenge themselves and to upgrade their technical and professional skills through industry-based training programs and certification incentives.
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