Account Manager / Client Relationship Manager - IT professional Services
Account Manager / Client Relationship Manager
Customer-facing role (Japanese Customers) for IT Managed Services Delivery
The Account Manager / Client Relationship Manager is a key operational role, critical to the success of new and existing IT Managed Services engagements.
The Account Management function is primarily responsible for developing ties with our clients by connecting with key client personnel, as well as being a point of contact for senior onsite staff and team leaders for escalation of opportunities and issues as they may arise.
The Account Manager will liaise with internal EIRE teams including management, sales, HR, recruiting and accounting to ensure the timely and successful delivery of our solutions according to client needs, as well as improving the client experience.
The ideal candidate will be able to identify client requirements and exceed client expectations, as well as building strong, long-lasting client relationships.
Account Management duties:
DESIRED SKILLS AND EXPERIENCES
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